Litchford Survey

This survey will take approximately 2 minutes to complete and you have the option to be entered to win a $1000 gift card! Winner will be picked at the end of the month.

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– Step 1 of 2

Q1. Overall how was your experience at Litchford *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Q2. Rate the following: 

Friendliness/helpfulness of staff *

Not so friendly/ helpful (0) Very friendly/helpful (10)
0	1	2	3	4	5	6	7	8	9	10

Staff product knowledge *

Not knowledgable(0) Very knowledgable (10)
0	1	2	3	4	5	6	7	8	9	10

Product selection *

Not enough selection(0) Very big selection (10)
0	1	2	3	4	5	6	7	8	9	10

In-stock availability *

Always stocked (0) Always out-of-stock (10)
0	1	2	3	4	5	6	7	8	9	10

Q3. What do you visit Litchford for (multi-select) *

• Flower
• Pre-rolls
• Gummies
• Vapes
• Tinctures
• Topicals
• Other

Q4. Did you find what you wanted *

• Yes
• Partially
• No

Q5. If Partially/No what was missing *

Q6. What should we improve most at Litchford (pick one) *

• Customer service
• Product selection
• Staff product knowledge
• Speed/lines
• Store cleanliness/organization
• Other

If other, what should we improve? *

Q6.1 What specifically did our team do (or not do) that made the service feel below expectations? *

Q6.1 What products would you like to see added?

Q7. What is one thing you would change?

Q8. Would you recommend this location to a friend (0–10) *

Not at all likely (0) Extremely likely (10)
0	1	2	3	4	5	6	7	8	9	10

What can we do to be more recommendable? *

Q9. What’s one product you wish we carried

Q10. How often do you shop with us *

• First time
• Monthly
• Weekly

feel we find

Next

Optional – Want us to follow up? *

• Email
• Phone
• No thanks

Best contact email *

Best contact phone *

Want to be entered to win a gift card? *

• Yes
• No (stay anonymous)

This information is only used to contact you if you win. You won’t be contacted if you selected no thanks on a follow up.

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Email *

Phone *

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