Privacy Policy

Last Updated: June 1, 2026

This Privacy Policy explains how The Hempie Corporation LLC, doing business as Hempie’s, collects, uses, stores, shares, and protects information when you visit our website, place an order, create an account, sign up for communications, participate in promotions, request delivery, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly, information collected automatically, and information received from service providers.

Information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping or delivery address
  • Date of birth or age-verification information
  • Government-issued identification information when required for verification
  • Order history
  • Payment-related information processed through payment service providers
  • Account login information
  • Customer service messages
  • Marketing preferences
  • Website usage data
  • Device information
  • IP address
  • Browser type
  • Referring pages
  • Pages visited
  • Time spent on pages
  • Cookie and tracking information

2. How We Use Information

We may use information to:

  • Operate our website and online store
  • Process purchases, pickups, shipments, returns, refunds, and exchanges
  • Verify age and identity
  • Provide local delivery
  • Communicate about orders or customer service requests
  • Send marketing messages where permitted
  • Improve website performance and customer experience
  • Prevent fraud, chargebacks, misuse, and unauthorized transactions
  • Maintain business records
  • Comply with legal, regulatory, tax, payment processor, and security obligations
  • Enforce our Terms & Conditions and company policies

3. Age Verification

Because Hempie’s sells age-restricted products, we may collect or review information necessary to verify that customers are 21 years of age or older.

We do not knowingly sell to or collect personal information from anyone under 21. If we learn that we collected information from someone under 21, we may delete the information and cancel any related account, order, or transaction.

4. Cookies and Tracking Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, measure website performance, understand customer interactions, and improve our services.

You may adjust your browser settings to reject cookies. Some website features may not function properly if cookies are disabled.

5. Marketing Communications

If you sign up for email or text communications, we may send messages about products, promotions, store updates, events, loyalty programs, or other company information.

You may unsubscribe from marketing emails by using the unsubscribe link in the email. You may opt out of text messages by following the instructions provided in the message.

Transactional messages related to orders, accounts, deliveries, payments, refunds, or customer service may still be sent when necessary.

6. How We Share Information

We may share information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Website hosting providers
  • E-commerce platforms
  • Shipping and delivery providers
  • Age-verification providers
  • Email and text message providers
  • Analytics providers
  • Fraud-prevention providers
  • Customer service tools
  • Professional advisors
  • Legal, tax, accounting, or compliance providers

We may also share information when required to comply with law, protect our rights, prevent fraud, enforce our policies, respond to lawful requests, or complete a business transaction such as a merger, acquisition, sale, or restructuring.

7. Payment Information

Payment information is processed by third-party payment processors. Hempie’s does not store complete card numbers on its own servers unless expressly stated by the payment provider or required for a permitted business purpose.

Payment transactions are subject to the privacy policies, terms, and security practices of the applicable payment processor.

8. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, regulatory, security, fraud-prevention, payment-processing, customer-service, and recordkeeping purposes.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or operational requirements.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through or stored by our website or service providers.

10. Your Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or limit certain uses of your personal information.

You may contact us to request assistance with privacy-related questions or requests.

11. Third-Party Websites

Our website may link to third-party websites or services. Hempie’s is not responsible for the privacy practices, content, products, or services of third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on our website with an updated “Last Updated” date.

13. Contact Us

For privacy questions, contact:

Hempie’s
The Hempie Corporation LLC
8320 Litchford Rd #156
Raleigh, NC 27615
team@hempies.co