Terms and Conditions
Welcome to Hempie’s. These Terms & Conditions govern your use of our website, online store, retail services, local delivery services, and related customer communications. By accessing our website, placing an order, creating an account, signing up for messages, or purchasing from Hempie’s, you agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website or purchase our products.
1. Company Information
This website is operated by The Hempie Corporation LLC, referred to in these Terms as “Hempie’s,” “Company,” “we,” “us,” or “our.”
Company: The Hempie Corporation LLC
Mailing Address: 8320 Litchford Rd #156, Raleigh, NC 27615
Website: https://www.hempies.co
Contact Email: team@hempies.co
2. Age Requirement
You must be at least 21 years old to access our website, purchase our products, receive a delivery, or enter into any transaction with Hempie’s.
By using this website or purchasing from Hempie’s, you confirm that you are 21 years of age or older and that all information you provide is accurate and complete.
We reserve the right to require government-issued photo identification before completing any purchase, pickup, shipment, or delivery. Orders may be canceled, refused, or withheld if age or identity cannot be verified.
3. Hemp Product Compliance
Hempie’s sells hemp-derived products intended only for lawful adult use. Products offered by Hempie’s are intended to comply with applicable federal and state hemp laws, including applicable limits for hemp-derived cannabinoids.
Products may contain hemp-derived cannabinoids. Product ingredients, potency, serving size, and testing information may vary by item. Customers are responsible for reviewing all product labels, packaging, certificates of analysis, warnings, ingredients, and usage instructions before purchase or use.
We reserve the right to remove products, cancel orders, restrict sales, or refuse service if we believe a transaction may violate applicable law, company policy, payment processor requirements, shipping restrictions, age-verification requirements, or responsible retail standards.
4. No Medical Advice or Medical Claims
Hempie’s does not provide medical advice. Information on our website, packaging, marketing materials, retail displays, social media, email messages, text messages, or statements by employees is provided for general product information only.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Hempie’s employees are not medical professionals and cannot recommend products for any medical purpose.
Customers should consult a qualified healthcare professional before using hemp-derived products, especially if pregnant, nursing, taking medication, subject to drug testing, under medical supervision, or sensitive to cannabinoids.
5. FDA Disclosure
Statements regarding Hempie’s products have not been evaluated by the U.S. Food and Drug Administration. Hempie’s products are not approved by the FDA for the diagnosis, treatment, cure, or prevention of any disease.
6. Responsible Use
Hemp-derived products may affect individuals differently. Do not use hemp-derived products while driving, operating machinery, performing safety-sensitive tasks, or engaging in activities where impairment could create risk.
Do not combine hemp-derived products with alcohol, prescription medications, controlled substances, or other intoxicating products without consulting a qualified healthcare professional.
Keep all products out of reach of children and pets. Products should be stored securely and used only by the adult purchaser.
7. Drug Testing Notice
Use of hemp-derived products may result in a positive drug test. Hempie’s makes no representation that any product is safe for use by individuals subject to employer, legal, athletic, military, probation, or other drug testing programs. Customers are solely responsible for understanding any drug-testing risks before purchase or use.
8. Product Information and Certificates of Analysis
Hempie’s works to provide accurate product information, including product descriptions, ingredients, cannabinoid information, and available testing documentation. However, product information may change based on supplier updates, batch differences, packaging changes, regulatory requirements, or testing results.
Where available, certificates of analysis are provided for transparency and quality review. Customers are responsible for reviewing product-specific information before purchase.
We do not guarantee that all website information will be error-free, complete, current, or uninterrupted. We reserve the right to correct errors, update product information, change pricing, modify availability, or cancel orders at any time.
9. Order Acceptance
Placing an order does not guarantee acceptance. Hempie’s reserves the right to accept, reject, cancel, limit, or modify any order for any reason, including but not limited to:
- Age or identity verification concerns
- Product availability
- Pricing or website errors
- Payment processing issues
- Suspected fraud or misuse
- Shipping or delivery restrictions
- Legal or regulatory concerns
- Violation of these Terms & Conditions
If an order is canceled after payment has been captured, we will issue any applicable refund to the original payment method, subject to our Refund Policy.
10. Payment Processing Compliance
All purchases must comply with our payment processor requirements, company policies, and applicable law. Hempie’s may refuse, cancel, or refund any order that we believe may create compliance, chargeback, fraud, regulatory, shipping, or payment-processing risk.
Customers agree not to misuse our payment systems, initiate fraudulent chargebacks, provide false information, purchase on behalf of underage individuals, resell products in violation of law, or attempt to avoid age-verification procedures.
11. Shipping Policy
Hempie’s ships eligible products only where permitted by applicable law and company policy. We reserve the right to restrict shipping destinations, refuse shipments, cancel orders, or request additional verification before fulfillment.
Customers are responsible for ensuring that products ordered are lawful to receive, possess, and use in their location. Hempie’s does not guarantee that every product is available for shipment to every state, county, municipality, or address.
Shipping times are estimates only and are not guaranteed. Hempie’s is not responsible for carrier delays, weather delays, incorrect shipping information, failed delivery attempts, package theft after delivery, or carrier service interruptions.
12. Vape Shipping Restriction
Hempie’s does not ship vape products, vape cartridges, disposable vapes, vape hardware, vape liquids, or vape accessories.
Vape-related products may be available only through eligible in-store purchase or approved local delivery where permitted by law, company policy, and age-verification requirements. Any vape-related order placed for shipment may be canceled and refunded where applicable.
13. Local Delivery
Local delivery may be available in select areas and may be subject to additional age verification, identity verification, address verification, product restrictions, and delivery availability.
The person receiving the order must be 21 years of age or older and may be required to present valid government-issued photo identification. Delivery may be refused if the recipient cannot be verified, appears underage, provides inconsistent information, is unavailable, or if delivery would violate company policy or applicable law.
If a delivery cannot be completed due to failed age verification, incorrect customer information, refusal to provide identification, customer unavailability, or other customer-caused issues, Hempie’s may cancel the order and may withhold or deduct reasonable costs associated with attempted fulfillment, where permitted by law.
14. Refund Policy
Hempie’s offers refunds or exchanges only in accordance with this Refund Policy.
To request a refund or exchange, customers must provide a valid receipt or proof of purchase. Refunds are available only for eligible items and only if the product is not more than half used.
Hempie’s may inspect returned products before approving or denying a refund or exchange. Refunds are not guaranteed and may be refused if the product is ineligible, more than half used, damaged after purchase, altered, missing required packaging, purchased without proof of purchase, or otherwise outside this policy.
Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on the payment provider, card issuer, or bank.
15. Return Window
Refund or exchange requests must be made within 7 days of purchase unless otherwise required by law or approved by Hempie’s in writing.
After 7 days, Hempie’s may decline refund or exchange requests.
16. Non-Returnable Items
The following items are final sale and cannot be returned or refunded:
- Gift cards
- Promotional items
- Free gifts
- Products without valid proof of purchase
- Products that are more than half used
- Products damaged due to misuse, neglect, improper storage, or customer handling
- Any item marked final sale at the time of purchase
Gift cards cannot be returned, refunded, exchanged for cash, or replaced if lost or stolen, except where required by law.
17. Vape Product Returns and Exchanges
Vape products cannot be shipped for return or exchange.
If a vape product appears defective, the customer must contact Hempie’s or visit an eligible retail location with a valid receipt. Hempie’s may offer an exchange for a verified defective vape product if the product is not more than half used and the request is made within the applicable return window.
Hempie’s may deny vape exchanges where misuse, physical damage, improper storage, excessive use, tampering, or lack of proof of purchase is identified.
18. Sale Items and Promotions
Sale items, discounted products, limited-time promotional items, bundled offers, and clearance items may be final sale unless otherwise stated at the time of purchase.
Promotional discounts cannot be applied retroactively. Hempie’s reserves the right to modify, limit, or cancel promotions at any time.
19. Damaged, Incorrect, or Missing Items
Customers should inspect orders promptly upon receipt. If an item is damaged, incorrect, or missing, contact Hempie’s as soon as possible with your order information, receipt, and photos if applicable.
Hempie’s may request additional information before approving a replacement, refund, or store credit. Resolution is determined at Hempie’s sole discretion, subject to applicable law.
20. Customer Responsibilities
By purchasing from Hempie’s, you agree that:
- You are 21 years of age or older.
- You are purchasing for your own lawful use.
- You will not provide products to anyone under 21.
- You will use products responsibly and only as directed.
- You will review product labels and warnings before use.
- You understand that hemp-derived products may affect individuals differently.
- You understand that hemp-derived products may result in a positive drug test.
- You are responsible for compliance with laws applicable to your location.
21. Prohibited Uses
You may not use our website, products, services, or payment systems for unlawful, fraudulent, abusive, misleading, or unauthorized purposes.
Prohibited conduct includes but is not limited to:
- Purchasing for or providing products to anyone under 21
- Providing false age, identity, billing, shipping, or delivery information
- Attempting to bypass age verification
- Reselling products where prohibited
- Using our website to commit fraud or unauthorized transactions
- Initiating false or abusive chargebacks
- Interfering with website security or functionality
- Violating applicable laws, regulations, or company policies
22. Account and Website Use
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
You agree to provide accurate and current information. Hempie’s may suspend or terminate accounts that contain inaccurate information, appear fraudulent, violate these Terms, or create legal, compliance, or payment-processing risk.
23. Intellectual Property
All website content, logos, graphics, product descriptions, images, text, design elements, trademarks, service marks, and other materials are owned by or licensed to Hempie’s and may not be copied, reproduced, distributed, modified, or used without written permission.
24. Third-Party Links
Our website may contain links to third-party websites, services, or resources. Hempie’s is not responsible for third-party content, policies, products, services, privacy practices, or claims.
Accessing third-party links is at your own risk.
25. Limitation of Liability
To the fullest extent permitted by law, Hempie’s is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, products, services, delivery, shipping, or customer communications.
Hempie’s total liability for any claim shall not exceed the amount paid by the customer for the product or order giving rise to the claim, unless otherwise required by law.
26. No Warranty
Products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, except where required by law.
Hempie’s does not guarantee that products will produce any particular experience, result, effect, or outcome.
27. Indemnification
You agree to indemnify, defend, and hold harmless Hempie’s, its owners, officers, employees, contractors, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of products, violation of these Terms, violation of law, false information, underage access, unauthorized resale, or improper use of our website or services.
28. Changes to These Terms
Hempie’s may update these Terms & Conditions at any time. Changes are effective when posted on our website. Your continued use of our website or services after changes are posted means you accept the updated Terms.
29. Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
30. Contact Us
Questions about these Terms & Conditions may be directed to:
Hempie’s
The Hempie Corporation LLC
8320 Litchford Rd #156
Raleigh, NC 27615
team@hempies.co
